Ecclesbourne Valley Railway Ticket Portal


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Privacy Policy

When you supply any personal information to a website belonging to WyvernRail plc (including,, and and to download information or register for updates) we have legal obligations towards you in the way we use such data. We must collect the information fairly, that is, we must explain how we will use it and tell you if we want to pass the information on to anyone else.

In general, any information you provide to the WyvernRail plc will only be used by WyvernRail plc or the Ecclesbourne Valley Railway Association (the registered charity created to support the reopening of the Wirksworth to Duffield railway). Your information will be disclosed where we are obliged by law. Also, if you post or send offensive, inappropriate or objectionable content anywhere on or to our websites or otherwise engage in any disruptive behaviour on these websites, WyvernRail plc can use whatever information that is available to it about you to stop such behaviour. This may involve informing relevant third parties such as your employer, school e-mail/Internet provider and law enforcement agencies about the content and your behaviour.

Details you enter into our online shop for the purpose of purchasing tickets or booking for events are stored securely by our third party e-commerce and EPOS provider Digital Ticketing Solutions Ltd.  These details will be used by our employees to process and deliver your order - for example, your name, contact number and other options (such as menu choices) may be shared with the relevant department as necessary to provide you with the service you have booked.  Details of your order may be available to our office staff to enable them to facilitate your booking and answer queries you may have. We may use details you entered when booking to contact you in any form regarding your order if it is necessary to do so.

Where you have agreed to marketing, your e-mail address may be added to company databases in order to provide you with information regarding upcoming events and other information about what is happening on the railway. You may opt out of this at any time. We may, from time to time, post details to you using the address provided via your online purchase. For example, Santa Specials booking information should you have booked for the Santa Specials the previous year.

Website Cookies

Cookies are used to pass your selections between pages within the shop and then are deleted when you pay. No information regarding target marketing or personalization of the site are stored in these cookies. For details on the cookies used during a web shop transaction, please contact Digital Ticketing Solutions Ltd.

Use of our online shop indicates your acceptance of the cookies being on your computer for the duration of the transaction only.

Our main website uses Statcounter ( to track our website usage so we can make it better. Any queries about cookies that Statcounter may use should be directed to them.

Use of our website indicates your acceptance of the Statcounter cookies being on your computer.